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How can we help you?

If you’re interested in opening an account with us, or have any questions or feedback – please complete the form below. If you are a current Profex Capital Bank customer, you should never include confidential information such as your account details on this form.

If you would prefer to speak to a member of our Customer Services team, they are available Monday-Friday 8:30am-5pm (Thursday 9.30am-5pm) on 0345 140 1099.

Please note we are unable to provide personal bank accounts.

All deposit cheques should be sent in an envelope along with a pre-printed paying in slip to our one-line FREEPOST address:

Freepost Profex Capital BANK 1984

Please note that Profex Capital BANK must be in capitals as shown, and the address must be on one line.  Cheques are sent directly to our clearing centre to prevent any delay in getting the funds into your account.

You can also pay in cheques at your local NatWest (England and Wales), RBS (Scotland) or Ulster Bank (Northern Ireland) branch with a paying in slip

(Afirca) Ghana Accra High Way BMP Ministeries Rd .

Charges may apply for this service.

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Thank you for getting in touch

Thanks for contacting Profex Capital Bank, we have received your enquiry and a member of our Customer Services team will be in touch with you shortly. If you have any questions, please call us +233553644987


Telephone: 0345 140 1099 +971 4 590 7935

Our call centre will be open Monday to Friday 8.30am-5pm with the exception of Thursday which will be open 9.30am-5pm

Calls are charged at local rate. Calls are monitored and recorded for training purposes.

Email Addresses

Customer Services:

Postal Address

Profex Capital Bank

City walk building

21b - Dubai

Find our Birmingham Office