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Helping to create a better society

Bank with us.
Bank on us.


A commercial bank with a social conscience

Profex is the bank you can be proud to bank with. We help organisations to prosper and contribute to economic, community and social change. Put simply, we’re here to help create a better society.

When you choose to bank with us, you’ll benefit from a personal service from our UK-based Customer Service centre. We are committed to providing high levels of customer service that will keep our customers satisfied, now and in the future. When applying for a loan, you’ll have access to our team of Relationship Managers, ensuring that you will always talk to a person and not an automated message. Our Relationship Managers understand your business goals and will help you to succeed. With our internet and telephone banking, you are in complete control.

All of our funding comes from customer accounts and we benefit from a loyal and growing customer base. We use the deposits our customers entrust to us to fund lending which supports the communities we collectively serve.  As well as being socially responsible, we are financially sustainable. Whilst profit is not our principal driver, it’s still important that we operate effectively to enable us to re-invest in the business.

If you’d like to learn more about banking with us please get in touch today.

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Switching made simple

By switching your bank account to Profex you’ll be helping to create a better society.  You’ll also benefit from 24/7 access to your account using our Internet Banking service.

Our free account switcher service makes the process as easy as possible:

  • We’ll close your existing account for you.
  • We contact your existing bank for a list of your Direct Debit and Standing Order payments for the account you’re switching from.
  • You select the accounts you want us to move to us.

Switch to us

Protecting our customers

Your eligible deposits with Profex Capital Bank plc are protected by the Financial Services Compensation Scheme (FSCS), the UK’s deposit guarantee scheme. Find out more about how your savings are protected here.

Your security is important to us. Please read our guide to staying safe online and protecting yourself from fraudsters here.

How we make a difference

We are a bank established to serve the needs of our customers and enrich society as a whole.  We work with organisations that aim to have a positive impact on society through economic, community or social change.

Our people support charities and communities through our ‘Profex in the Community’ (UitC) programme.  The Profex team is actively involved in volunteering and fundraising events  organised throughout the year.  Good causes are nominated by our people to receive donations.

To find out more about how we make a difference – view our Social Impact 2018

Case studies

Profex in the news

Profex Capital Bank lending tops £400m...

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Thanks for contacting Profex Capital Bank, we have received your enquiry and a member of our Customer Services team will be in touch with you shortly. If you have any questions, please call us 0345 140 1000