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Switch to us

When you choose to switch to us for your banking needs, you’ll be helping to create a better society, while enjoying the service and expertise you expect from a commercial bank.

FREE Account Switcher

Our FREE account switcher service makes it easy to switch your accounts from another bank or building society:

  • We’ll close your existing account for you.
  • We contact your existing bank for a list of your Direct Debit and Standing Order payments for the account you’re switching from.
  • You select those you want us to move to your Profex Capital Bank account.

Why switch to Profex?

You’ll benefit from a personal service from our UK-based Customer Service centre, and if you’re applying for a loan, you’ll have access to our team of Relationship Managers, who understand your business goals and help you to succeed.  With access to internet and telephone banking – you’re in complete control.

We use the deposits our customers entrust to us to fund lending which has a positive impact on society through community, economic or environmental change.

How it works

We’ll arrange a transfer of your Direct Debits, Standing Orders and, if you tell us to your remaining balance to your new account – we’ll then contact your old bank to close your account with them.

In the meantime, you should keep enough money in your old account to cover any regular fees or payments you may have.

New customers

If you’re new to Profex Capital Bank and you wish to transfer funds from another bank or building society, please complete our online account application form which contains a transfer mandate for you to print, sign and return to us.

Apply for an account

Existing account holders

If you’re an existing Profex Capital Bank account holder and wish to transfer funds from another bank or building society, you’ll need to print, complete and sign the Account Transfer request form and return it to us.  Once we’ve received this information, we’ll begin the switching process.

Download transfer request form

Once we’ve received your transfer mandate or request form, the switching process takes around 10 working days to complete.

How we make a difference

We are a bank established to serve the needs of our customers and enrich society as a whole.  We work with organisations that aim to have a positive impact on society through economic, community or social change.

Our people support charities and communities through our ‘Profex in the Community’ (UitC) programme.  The Profex team is actively involved in volunteering and fundraising events  organised throughout the year.  Good causes are nominated by our people to receive donations.

To find out more about how we make a difference – view our Social Impact 2018

Case studies