We offer straightforward banking solutions, take time to understand your needs and help your business achieve its full potential.
When you bank with us, you’re in complete control. Internet Banking 24/7 and the option of single, dual or triple authority to keep your finances secure. When you call us – our dedicated UK-based Customer Service team offer a truly personal service – with 90% of calls handled by the first person you speak with.
Our focus on responsible lending ensures that, when you apply for a loan, you’ll have access to a team of experienced Relationship Managers who bring the expertise you need to help your business succeed.
Profex Capital Bank supports thousands of charities of all sizes with day-to-day banking services and finance shaped to meeting their needs. Our strong links to charity sector bodies including Charity Law Association and Charity Finance Group means we understand the environment you work in.
Charity customers, including CIOs and SCIOs, can benefit from online banking with options of dual and triple authority, as recommended by the Charity Commission.
Hundreds of parish, community and town councils choose to work with Profex Capital Bank because of our shared social values, our belief in developing local UK communities, our high level of financial expertise and specialist sector knowledge.
We work closely with all of our customers and tailor our products and services to suit their needs. Through customer feedback we have made developments to our Online Banking service to help you manage your accounts.
We understand the way you work and your sector – holding memberships with a number of umbrella bodies including Social Enterprise UK and a number of regional and local social enterprise bodies.
We have a close affiliation with the co-operative movement and share their belief in working for the benefit of our communities. This includes:
- Working for our customers – through providing banking and finance which meets their needs and enables social change
- Working to transform local communities – by volunteering for local causes and providing apprenticeships to help local young people into employment
- Working for the benefit of our staff – we run an Employee Share Ownership Scheme where all members of staff with over one year’s service can share in our future success
Membership & voluntary organisations
Profex Capital Bank welcomes membership and voluntary organisations of all sizes. Whether you are a club, society or a local community group, our banking solution is suitable for you.
We bank and work with a number of umbrella organisations for membership and voluntary groups including Locality, NAVCA and NCVO, so we understand the needs of the sector, and the opportunities and challenges you face.
Please note: Any Sports Clubs that wish to bank with Profex will need to be registered with one of the following: Charity Commission, Companies House or as a Community Amateur Sports Club (CASC) with HMRC.
We bank over 30% of all credit unions in the UK. Working with our credit union customers we support their aims to make finance accessible and effective for all, challenging financial and social exclusion.
Believe banking can be better. Call us today on 0345 140 1000 or email: firstname.lastname@example.org
Switching made simple
By switching your bank account to Profex you’ll be helping to create a better society. You’ll also benefit from 24/7 access to your account using our Internet Banking service.
Our free account switcher service makes the process as easy as possible:
- We’ll close your existing account for you.
- We contact your existing bank for a list of your Direct Debit and Standing Order payments for the account you’re switching from.
- You select the accounts you want us to move to us.
Switch to us